Last updated May 05 , 2023
Thank you for your purchase . We hope you are happy with your purchase . However ,if you are no completely satisfied with your purchase for any reason , you may return it to us for a full refund or exchange . Please see below for more information on our return Policy.
All returns must be postmarked within (7) days of purchase date . All returned items must be in New and unused condition , with all original tags and labels attached.
To return an item , please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number , place the item securely in its original packaging and your proof of purchase , then mail your return to the following address :
Nairobi , Nairobi 00100 Kenya
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item , we will Process your return or exchanged .Please allow at least ten (10) days from the receipt of your item to process your return or exchange . We will Notify you by email when your return has been processed .
The Following items cannot be returned or exchanged .
- Physically Damaged items
- Not intact item with no original packaging
- items with visible signs of wear or tear
For Defective products , please contact us at the contact details below to arrange a refund or exchange .
If you have any Question Concerning our return policy , please contact us at :
+254701178146 or Email : email@example.com